People management is not nuclear physics ok?
The fact that it’s not an exact science doesn’t make it a highly complex discipline, unlike many managers would like you to believe. Also, you are not BORN a manager. Ok sure, some people have predispositions for management, but just like any other skill you can hone it with experience.
So what is, IMO, at the core of people management? What is the most important trait of a good manager? Simple:
You need to be focused on your team’s problematics, and you need to solve them. Period.
If you don’t apply this concept, all the rest is useless. Clutter. Cheap management guru talk.
Imagine a Manager who’s a great communicator and has great charisma and knows how to push his team to perform well. Everybody loves him, yay! Ok.
Now imagine a Manager with bad communication skills and no charisma, but that correctly identifies all a department’s issues and solves them one by one, hence removing all obstacles and clearing the way for his team to perform optimally.
As a CEO, who would you rather have running your sales department, your IT department, your M&A department?
Furthermore, what makes problematic focused managers so cool is that if they lack some specific management skills, well that’s a problematic! And they solve it (through personal/professional development, coaching etc...).
Management: identify your team’s problematics and solve them.
PS: for those who doubt “problematic” is even a noun (I imported it from French) I admit I do to. But: http://www.yourdictionary.com/problematic.
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